L3Harris Tactical Communications
PREMIER CUSTOMER SUPPORT
Account Type

Selecting the right account

The L3Harris Tactical Communications Technical Customer Service Support site is designed specifically for L3Harris Tactical Communications products and services and provides the added value that you have come to expect from L3Harris. Two levels of access are available. Please choose one of the following options:

  • RMA Access Only - Access to only submit and track RMA requests for L3Harris products.
  • Product Support and RMA Access - Access to customer services such as Technical Information, Training Information, Downloads, a Knowledge Base, and more.
  • RMA Access Only - Access to only submit and track RMA requests for Harris products.
     
  • Product Support and RMA Access - Access to customer services such as Technical Information, Training Information, Downloads, a Knowledge Base, and more.
Let us know why you need an account, for instance “I maintain Harris radios as part of my job,” or “I’m integrating Harris radios into a communication system”
Choose “yes” if you are responsible for updating the firmware for Harris products.
Choose the Harris products whose firmware you are responsible for updating.

Details
Tell us if you are a US Citizen
Please choose your country of citizenship.

Please choose any additional countries of citizenship (if any).

Your first name

Your middle name

Your last name (surname)

Individual Email Address - Email address accessible by only the registrant user.
Group/Shared Email Address - Email address accessible by multiple users.
Email Notice
Due to security reasons, we cannot accept email addresses from email services such as Hotmail, Yahoo, Mail.com, AOL, MSN, Gmail, etc.

Your e-mail address must be a verifiable United States ".mil", foreign military, or commercial business ".com" address associated with the company or organization with which you are employed or associated, no other email address can be accepted. All email addresses and access requests are verified before site approval is granted.

Create your password
Must be at least 8 characters and contain 1 capital letter, 1 number and 1 supported symbol `!#$&*()_-=:;?

Business Relations
To use the U.S. Government category, you must be a direct employee of the US Government. If you are a contractor employed by the government, you should choose a Commercial account.
Choose the appropriate branch, or choose Federal Agency if you work for another Department.
Choose your rank from the drop down. If you are a civilian contractor, you should go back and change Category to Commercial.
Choose the country you will be supporting with the information you get from the Harris Premier site.
Tell us which military Branch or Government Agency are you supporting.
Tell us what your current rank is (where applicable).
Tell us the Command you serve under.

Tell us which Segment you are in.

Tell us your title.


Non-Disclosure Agreement (NDA)
NDA Information

L3Harris requires that all commercial entities sign a Non-Disclosure Agreement before using the L3Harris Premier site. While your company may have additional NDAs with L3Harris, the Premier NDA is a separate document with separate terms and must be signed regardless of what other agreements you may have with L3Harris.

All information downloaded from our web site is for the personal use and training of the account holder only, and cannot be distributed to or used for training others.

 

Company Information

Fill out the information below with the legally registered name, address, and phone number for your company.

The legal name of the company you work for

The legal name of the division of the company you work for

The mailing address of the headquarters of the private company/division that you work for.
The country of the private company/division that you work for
The city of the private company/division that you work for
The state of the private company/division that you work for
The state or province of the private company/division that you work for
The ZIP or Postal Code of the private company/division that you work for
The phone number of the private company/division that you work for
The fax number of the private company/division that you work for

Legal Signatory

The name, title and e-mail address of the person that is legally authorized to bind (sign) your company to this NDA contractual agreement.

The name of a person who can legally bind your company/division to contracts
The title of a person who can legally bind your company/division to contracts
The email address of a person who can legally bind your company/division to contracts

Reason For Wanting Access to Premier

Provide a detailed purpose for this request, as well as select which product/products you are requesting information on.  

NOTE: If you add any products that you are not currently supporting, your access to L3Harris Premier will be delayed.




US Government Program or Project Supported

Provide information on the US Government Program or Project you will be supporting.


NDA Please Be Advised

Also please be advised that all information downloaded from our web site is for personal use and training only and cannot be distributed or used for training others. 


Contact Details

Your business phone number

Your mobile phone number

Your mailing address
Your mailing address continued
Your mailing address continued
The country of your mailing address
The state/province of your mailing address
The state of your mailing address
The city of your mailing address
The ZIP/Postal Code of your mailing address

What is your relationship with Harris Tactical Communications (please check all that apply)?
Radio Operator
Maintainer
Operational Test & Evaluation (OT&E)
Procurement
Logistician
COMSEC
Training/Doctrine/Education (TRADOC)
Signal/Communications Officer
Systems Engineer/Integrator
Software Developer